Camille3 years on AirbnbThe kitchen wasn’t very clean. There were still crumbs on the table and the counter.
Property managersSpotless cleaning
Spotless cleaning
Your Superhost status, protected
Seasoned crews who specialize in short-term rentals.
First property free
Host Crew works with the software you already use.
VideoOne bad cleaning
One bad cleaning
and your rating drops
A single review about cleanliness can cost you Superhost status. See how Host Crew protects your ratings without changing how you work.
- 01Seasoned cleaning companies that specialize in short-term rentals
- 02Photos to check every turnover is spotless
- 03Works with the software you already use
No more cleaning in the darkFewer bad surprises
Fewer bad surprises
more 5-star reviews
Without Host Crew
Copy PMS changes into the cleaning schedule by hand.
With Host Crew
The schedule follows every change and cancellation.
Without Host Crew
Text the lockbox code. Again.
With Host Crew
Access details are in the app when it’s time to clean.
Without Host Crew
Find out about a bad cleaning from a 1-star review.
With Host Crew
Photos come in before your guests do: everything’s checked.
Without Host Crew
Repeat the house rules to every new cleaner.
With Host Crew
House rules saved once, there for every cleaning.
Stay in controlThe unexpected
The unexpected
has its place too
No more photos buried in your texts. Every job keeps its house rules, updates and photos together.
Bedroom · readyAdded at 12:24 PM
4 / 12Photos after every cleaning
Check every room from your phone.
Checkout11 AM1 PM
Cleaner notifiedEarly arrival, late checkout
Flag it in two taps, and the schedule adjusts.
Stained towel2 photos attached
Incidents and refunds
Add photos and track your request right from the cleaning.
Lockbox• • • •
Access codes and instructions
Shared with the right cleaner, at the right time.
A real person answers
Support 7 days a week from the Host Crew team, founder included.
Every home has its habitsThe little instructions
The little instructions
in the right place
Water the plants, make up the sofa bed, put the keys back… Add house rules to the property once: your crew sees them on their phone every time.
- Checklist per property
- Linens based on the guest count
- Photos requested at the end
1BR Croix-RousseSat 15 · 11 AM – 1 PM
Property instructions
Water the living room plants
Make up the sofa bed for 2
Linens: 2 sheets, 4 towels
Keys back in the lockbox
Add photos
Your keys in good handsOpening your door
Opening your door
has to be earned
Handing over a home means handing over the keys. Host Crew is built so your access details stop flying around by text.
Encrypted access codes
Sensitive codes and instructions are encrypted with a key kept outside the database.
Shared with whoever cleans
Access details go to the crew doing the cleaning, right in their app.
Only dates matter
iCal sync reads stay dates, not your guests’ contact details.
No commitment
No payment asked to tell us about your homes.
NewNeed a cleaning team?
Need a cleaning team?
Pros near your properties
Host Crew connects you with seasoned cleaning companies near your properties that specialize in short-term rentals.
Tell us what you need
NoraFree Sat morning
HugoFree this weekend
MehdiFree SunThe cleaning, through your guests’ eyes
Cleanliness rating1.6 / 5
Camille3 years on Airbnb
Thomas7 years on AirbnbThere was hair in the shower and marks on the sink. The bathroom needed a real cleaning.
Inès1 year on AirbnbThe apartment was nice, but there was hair on the sheets. We asked for fresh bedding.
Fictional reviews, for illustration.
The Host Crew networkHosts, managers
Hosts, managers
and cleaners, finally connected
One app for the whole short-term rental cleaning chain. Everyone gets their own space.
HostsA cleaner in Lyon, photos after every turnover
Property managersSpotless cleaning, 5-star reviews
You are here
Cleaning companiesSchedule, team and invoicing together
CleanersJobs close to home
Good to knowA few answers
A few answers
for peace of mind
Another question? Support 7 days a week.
Our guides: Airbnb cleaning fee · Airbnb cleaning in Lyon
Do I need to replace my PMS?
No. Keep managing bookings in your PMS. Host Crew syncs its calendar to schedule cleanings, and you track jobs, house rules and photos in Host Crew.
How are my bookings synced?
Host Crew uses iCal, a reliable standard supported by booking sites like Airbnb and Booking.com and by property management software (PMS). Just connect your calendar links: Host Crew only pulls your booking dates to schedule cleanings automatically, without touching sensitive guest info.
Can I manage cleanings from anywhere?
Yes. Check schedules, house rules and photos in Host Crew from anywhere with an internet connection.
Where can Host Crew find me a cleaner?
We’re matching hosts with cleaners in Lyon, France, and the neighboring towns of Villeurbanne, Caluire-et-Cuire and Vénissieux for now. Anywhere else, leave your info and we’ll let you know as soon as we launch in your city.
What happens after I send a request?
Tell us your city and a few details about your properties. Our team reviews your request and reaches out to find the right fit. No payment needed to fill out the form.
How much does Host Crew cost?
Your first property is free, with no time limit. After that, it’s €6 per active property per month for 2 to 20 properties, €4 for 21 to 60, then €2 beyond, excluding VAT. You’re only billed for properties with at least one completed cleaning that month.
What if the cleaning isn’t up to par?
Flag it with photos, right from the cleaning. Your request stays attached to the job and you can track it until it’s resolved. Support is here 7 days a week.
Try it for free
on your first property
Tell us about your properties. We’ll take it from there, together.
Get startedNiels, founderI read every request and call you back.
Plans change
the schedule follows
Connect your PMS
Your bookings stay in your PMS. Host Crew pulls in its calendar, nothing to re-enter.
11 AM→ 1 PMA change or cancellation?
The schedule updates with every sync. Canceled jobs drop off, moved ones follow.
Your cleaners stay in the loop
Every change goes out with the property’s access details and house rules.